Showing posts with label Support. Show all posts
Showing posts with label Support. Show all posts

February 18, 2012

THAI signs Flight Hour Services with Airbus for its A380 fleet




SINGAPORE AIR SHOWThai Airways International Public Company Limited (THAI) has signed a ‘Flight Hour Services -Tailored Support Package’ contract with Airbus to provide aircraft inventory and maintenance support for its A380 fleet.

The contract, which will run for 15 years, provides an extensive scope of A380 line replaceable units and spare parts availability, component repairs, logistics services, and tools availability, as well as APU and nacelle services to Thai Airways. A dedicated Airbus on-site team will assist Thai Airways’ daily spares management ensuring reliable on-time aircraft operations.

Captain Montree Jumrieng, Managing Director of Thai Airways Technical Department said: “This long-term commitment recognizes our confidence in Airbus to deliver the best possible service for our new flagship product. Airbus has developed a customized and tailored offer to perfectly match our operational needs. Having the Airbus supporting our aircraft inventory and maintenance will thus enable us to optimize our A380 daily operations around the world.”

Didier Lux, EVP Customer Services at Airbus said: “We are delighted to welcome Thai Airways International as our newest FHS customer. This is a real sign of trust from the national airline of Thailand, and the start of a long term and successful relationship. We are committed to providing highest quality tailored services to our customer to secure their operational needs by bringing Airbus experience and expertise.”

THAI is one of the longest standing Airbus customers in Asia, having ordered its first A300B4 in April 1977, and today operates almost 50 Airbus aircraft. The airline will become the ninth operator of the A380 when it takes delivery of its first aircraft in the third quarter of 2012. THAI has firm orders for six A380s and will operate the aircraft on its premier routes from Bangkok to Europe.

Airbus FHS contracts have now been selected to cover almost 100 aircraft from operators of A330, A340 and A380 aircraft. This new contract reinforces Airbus position on the A380 maintenance market, having now FHS contracts to support 41 aircraft.


The A380 is the largest, jumbo-size (by size and weight) commercial passenger airliner in the world today. For more info about the A380 aircraft and its family, visit Airbus.com/A380

February 15, 2012

Boeing, Singapore Airline Launch GoldCare Operations



Manufacturer, airline work together to reduce operating costs through 747-400 Freighter maintenance engineering.
 
SINGAPORE, Feb. 15, 2012 /PRNewswire/ -- Boeing (NYSE: BA) and Singapore Airlines Cargo, a wholly owned subsidiary of Singapore Airlines (SIA), today announced that they have entered into a maintenance engineering and planning agreement that results in GoldCare coverage for the cargo carrier's fleet of 13 Boeing 747-400 Freighters.

GoldCare is a centrally managed and tailored materials and engineering service, with optional maintenance execution, that, when combined provides high value for customers by minimizing airline risk, simplifying their business and providing improved cost management.

The long-term performance-based maintenance engineering contract builds upon previous maintenance support products purchased by Singapore Airlines Group, including Boeing's Airplane Health Management, Integrated Materials Management Electronic Flight Bag, Electronic Logbook and Maintenance Performance Toolbox.

"The leadership of Singapore Airlines Group is very forward-thinking and they adopted many of Boeing's IT and spares support products during the time that GoldCare was being developed for the 787 Dreamliner," said Lou Mancini, senior vice president, Commercial Aviation Services for Boeing. "Together with maintenance engineering and planning, this brings together the major elements of GoldCare in a way that tailors the service to the needs of Singapore Airlines Cargo."

"GoldCare is a great example of our new initiative, the Boeing Edge, which brings into focus the unmatched advantage Boeing customers gain through the company's services and support," Mancini added.
A division of Boeing Commercial Airplanes, Commercial Aviation Services (CAS), with its 13,000 employees, helps customers maximize the lifetime value of their fleets and operations, providing customers a competitive edge in the marketplace.

Boeing offers comprehensive global support, e-enabled systems and consulting for greater maintenance and operational efficiency, freighter conversions, parts and inventory management, airplane modification, pilot, crew and maintenance training, navigation products and services, and air traffic management solutions.

Boeing Media  

Boeing Edge Sets New Standard for Aviation Services and Support




Industry's largest services and support portfolio gives customers unmatched advantage

SINGAPORE, Feb. 15, 2012 /PRNewswire/ -- Boeing (NYSE: BA) today launched the Boeing Edge, a new initiative focused on the unmatched advantage Boeing customers gain through the company's commercial aviation services and support.

"No other company in the world has the breadth and depth of Boeing in terms of knowledge, innovation, commitment and services integration along with the passion of our global team," said Lou Mancini, senior vice president, Boeing Commercial Aviation Services, at the Singapore Air Show. "When customers come to Boeing, they're not just getting world-class support for their businesses, they're gaining a vital advantage over their competition. This advantage now has a name – the Boeing Edge."

Boeing Commercial Aviation Services is organized around four core capabilities - Material Services, Fleet Services, Flight Services and Information Services – an alignment matching the way Boeing's customers run their businesses. Through these capabilities, Boeing offers customers a powerful combination of expertise, innovation and support throughout the lifecycle of their airplanes to get the maximum value out of their fleets and operations. By combining products and services across capabilities, Boeing delivers integrated services programs that meet the current and future needs of customers – giving them an edge in the marketplace.

The Boeing Edge is a service mark – an extension of the Boeing brand - designed to better position the diversity and value of the company's commercial services and support portfolio, the largest in the industry. "The Boeing brand is associated around the world with leadership in aerospace," said Rob Pollack, vice president of Brand and Market Positioning, Boeing Commercial Airplanes. "The Boeing Edge gives us a platform to communicate the unmatched support and services portfolio Boeing delivers to its customers every day."

Over the next 20 years, Boeing estimates the global market for commercial aviation services will reach $2.3 trillion. The Boeing Edge is sharpening the company's focus to give aviation services customers every advantage they need to succeed in an increasingly competitive operating environment. A division of Boeing Commercial Airplanes, Commercial Aviation Services (CAS), with its 13,000 employees, helps customers maximize the lifetime value of their fleets and operations, providing customers a competitive edge in the marketplace.

Boeing offers comprehensive global support, e-enabled systems and consulting for greater maintenance and operational efficiency, freighter conversions, parts and inventory management, airplane modifications, pilot, crew and maintenance training, navigation products and services, and air traffic management solutions. Subsidiaries include Aviall, AeroInfo, Continental DataGraphics, Inventory Locator Service and Jeppesen, as well as joint ventures Aviation Partners Boeing and Boeing Shanghai Aviation Services. For more information, please visit www.boeing.com/boeingedge.

Boeing Media Room